Support Services
The Mainly Custom Team is a little “Old Fashioned”. We like to take time not only to understand each customer’s needs, but really get to know the customer. Our relationship, like our name, is important to us.
Our goal is to make you happy. So, if a problem arises, call us. We will address your concerns.
We make a point of making sure you are satisfied. Our business depends on it. That's why we are available 24-7.
Most people realize that proper installation is essential to any job. We keep a variety of products on hand for all kinds of emergencies (although Special Orders may take a few days). And, Mainly Custom has a fully equipped service trailer to bring to your site if necessary to fit and/or fabricate parts needed to keep you warm through the Winter!
So, remember: It's important to question the “Lowest Bidder” when getting quotes for your installation. Hiring the lowest bidder may result in a costlier investment latter when corrections are required. Make sure they will be there when you have questions and concerns about an installation, not just during the sales process, but whenever a problem comes up.
Before we leave your home, you will understand how your system operates. We will leave our contact information for those times when you need to contact us. You can count on Mainly Custom to be there.